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Support

Charismac's dedicated team of Support Engineers is committed to providing quality support to all of our customers.

We have a large FAQs area that will address most issues. Be sure to check there before proceeding.

Our Support Engineers are trained to assist our dealers, resellers, and customers, in the planning, installation, integration and use of Discribe in customer applications, systems and products.

1. If Discribe was bundled with hardware, contact the manufacturer for support

2. If Discribe was purchased from a 3rd party, contact them for support first, then us second if they are unable to resolve the issue.

3. If you purchased Discribe from our webstore, you are entitled to support from us directly.

For Customer Support, please contact one of our dealers, resellers, or our Support Center here.